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Representative-Customer Service - JO PBX NEA Baptist Jonesboro

Job ID: 9163
Job Category: Administrative Non Clinical Support
Job Type: Non Clinical
Work Type: PRN
Work Schedule: Evenings
Facility: BMH-NEA Hospital
Location: Jonesboro, AR

Summary

Operates entity based telecommunication systems effectively. Performs other duties as assigned.

Responsibilities

  • Demonstrates ability to effectively operate entity based telecommunications systems.
  • Provides telecommunication support to patient, staff, physicians and community.
  • Responds properly to all alarms and emergency situations.
  • Responds to and reports telecommunications equipment failure.
  • Completes assigned goals.


Requirements, Preferences and Experience

Education

Minimum: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Experience

Preferred: Healthcare experience.

Minimum: Entry level telecom Operator.

Special Skills

Preferred: Bilingual and proficient in current Microsoft computer products.

Minimum: Basic keyboarding and excellent customer service skills.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 5431 - Representative-Customer Service
Facility: BMH-NEA Hospital
Department: JO PBX NEA Baptist Jonesboro
Category: Administrative Non Clinical Support
Type: Non Clinical
Work Type: PRN
Work Schedule: Evenings
Location: US:AR:Jonesboro
Located in the Jonesboro and Northeast Arkansas metro area
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