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Director-Patient Access - JS Admissions

Job ID: 9970
Job Category: Finance and Accounting
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: MBMC-Hospital
Location: Jackson, MS

This job posting is no longer active.

Summary

Director of operations for all pre-service and time of service Patient Access functions to ensure financial clearance of each account, while also focusing on customer service excellence. Accountable for assigned and delegated reports and completion. Ensures consistency in delivering services efficiently, timely, and great quality to all patients, supporting departments, and referring physicians. Ensures the integrity of the processes and that federal and state compliance is met. Strives to reach, maintain, and exceed department goals at the highest standard in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve processes, strives for positive customer outcomes. Leads by example. Performs all other duties as assigned.

.Responsibilities
• Oversees entity and corporate Patient Access personnel responsible for the following functions for MBMC: Central Scheduling Call Center for all Outpatient diagnostic exams, pre-registration of Inpatient and Outpatient services (surgeries, invasive and non-invasive diagnostic exams, pre-admission testing, etc.), point of service collections, financial counseling, prior authorization, medical necessity, and time of service registration for 10+ departments. • Plans, executes, and measures performance improvement activities to enhance quality of services provided. • Responsible for ensuring appropriate training and competencies are completed and maintained, and providing monthly quality review feedback to personnel in efforts to decrease the Failed Bill rate. • Serves as the entity representative on the Denials Steering Committee and leads internal workgroups with a focus on initial and final denials, and implements action plans to prevent future denials. • Utilizes standards, guidelines, and written procedures for performing registration functions in accordance with Quality/Best Practice • Strives to consistently achieve and exceed financial and patient experience goals • Collaborates with other ancillary leaders, internal and external clinic administration, and corporate leaders, to ensure registration guidelines and policies are compliant across the entire entity, and provides continuous education as needed.

.Requirements, Preferences and Experience

Bachelor's degree in Healthcare Administration, Business/Management, Information Systems, or other Healthcare discipline is required and/or equivalent years of work experience. Master's degree in Healthcare Administration, Business/Management, Information Systems, or other Healthcare discipline is preferred.

Seven plus years of managerial experience in hospital operations.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 10995 - Director-Patient Access
Facility: MBMC-Hospital
Department: JS Admissions
Category: Finance and Accounting
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:MS:Jackson
Located in the Jackson, MS metro area
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