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Director-Clinical Operations - NE Executive MOB

Job ID: 10182
Job Category: Leadership & Administration
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: NEA-Clinic
Location: Jonesboro, AR

This job posting is no longer active.


The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity's contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.


  • Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
  • Develop and maintain operational plans for assigned departments that are aligned with the organization's strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
  • Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
  • Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
  • Prepare, submit and manage budget for assigned departments.
  • Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
  • Monitor patient, employee, and provider satisfaction and implement plans for improvement.
  • Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
  • Performs other duties as assigned.

Requirements, Preferences and Experience


Preferred: Master's degree

Minimum: Bachelor's degree


Preferred: Preferably within clinic/healthcare setting

Minimum: 3-5 years

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 449 - Director-Clinical Operations
Facility: NEA-Clinic
Department: NE Executive MOB
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:AR:Jonesboro
Located in the Jonesboro and Northeast Arkansas metro area
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