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Technician-Video Monitoring

Job ID: 12164
Job Category: Information Systems
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Nights
Facility: BMHCC Corporate Office
Location: Memphis, TN

Summary

Provides virtual observation of selected patients to promote and protect the patient's safety as directed and in accordance with BMHCC policies and procedure. Performs other duties as assigned. Works under supervision of a nurse manager and under direct supervision of shift leader.

Responsibilities

Remotely and continually observes multiple patients for the purpose of identifying behaviors which are potentially hazardous to patient or others.

Identifies safety concerns, documents safety-related observations and communicates patient's needs and concerns to nursing unit staff.

Recognizes and verbally intervenes / interactswith patient in a professional and compassionate manner to redirect behavior that leads to potential or actual threat to patient's safety. Immediately alerts nursing staff when physical intervention is required.

Accurately documents observations, interventions, and events in tele-sitting software according to defined procedures.

Participates in ongoing educational activities.

Completes assigned goals.

Requirements, Preferences and Experience

Experience:

1 year experience in a healthcare role requiring direct, Professional, and compassionate communication with patients and families. (Nursing home, skilled nursing facility, hospital, home care, phlebotomy, transporter)

Education:

High-school diploma or GED. Skill in communicating clearly and effectively using standard English in written, oral, and verbal format. Skill to record information accurately and as necessary to perform job duties.

Approved nursing, medical assistant or other allied heath course is preferred but not required.

Special Skills:

Ability to sit for long periods, focus, multi-task and observe multiple patients at one time. Computer literacy, critical thinking skills, assertive, organized, professional.

Clear speaking voice over microphone

Bilingual / multilingual desired but not required.

Knowledge of medical terminology desired but not required.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 17788 - Technician-Video Monitoring
Facility: BMHCC Corporate Office
Department: HS G&A North TN /E Arkansas Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Nights
Location: US:TN:Memphis
Located in the Memphis metro area
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