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Supervisor-Health Information Management/HS - HS HIM METRO

Job ID: 16259
Job Category: Information Systems
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMHCC Corporate Office
Location: Memphis, TN

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Responsible for the supervision of key process areas in the Health Information Management department; responsible for assuring confidentiality and that patient records are completed in a timely manner; assures charts are available for continuity of care, research, and legal uses; assures patient records are complete, including timeliness and quality of documentation; develops and monitors processes/systems to assure timely and accurate reimbursement for hospital services and maintains certain statistical reports (daily and monthly).Incumbent is responsible for these functions at Baptist Memorial Hospital, eight (8) hours a day, five (5) days a week. Some overtime, shift coverage and callback is required. This position is under the general direction of the Director, Health Information Management.


1.Supervises personnel by selecting, motivating, counseling and evaluating respective employees to assure management continuity within the department and to maintain a high quality of service in a cost effective manner, including executing performance improvement planning and monitoring time and attendance.

2.Assures patient records are complete, including timeliness and quality of documentation for patient care and compliance with regulatory and accrediting agencies; develops and monitors HIM processes/systems to assure timely and accurate reimbursement for hospital services.

3.Manages all general release of information activities to assure appropriate and timely release by handling all legal issues (including court appearances) and managing release of information activities to assure confidentiality of patient information and to meet customer needs including third party payors, attorneys, patients, physicians, etc.

4.Assists the medical staff, ancillary departments and administration in performing research and quality improvement studies; and collecting/gathering of hospital statistics.

5.Supervises clerical employees to assure records are available promptly for continuity of patient care, reimbursement, release of information, and quality improvement studies.

6.Assures all employees are adequately trained and oriented to policies/procedures of the EPF system and the HIM department.

7.Monitors work queues in the EPF system on a daily and/or weekly basis to assure workflow is carried out and all workload goals are met.

8.Manages Health Information Management Department in absence of Director and/or Manager of HIM to ensure continuity of operations.

9.Performs other duties as assigned and directed.

10.Contributes to a positive work climate and the overall team effort of the department.

Requirements, Preferences and Experience

Knowledge of CPT and ICD-9• CM coding systems; knowledge of medical staff services,

Analytical skills; documentation skills; understanding customer needs; effective communication skills; good interpersonal skills; organization skills; understanding of research protocol.

Effective communication skills; good interpersonal skills; knowledge of departmental and hospital policies and procedures; knowledge of the EPF system

Management skills; organization skills


High School Degree or equivalent.


Two years HIM experience

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 1412 - Supervisor-Health Information Management/HS
Facility: BMHCC Corporate Office
Department: HS HIM METRO
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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