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Job ID: 19591
Job Category: Laboratory & Pathology
Job Type: Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMH - Memphis Hospital
Location: Memphis, TN


To perform various clerical duties, which may include but not limited to answering phones, filing, maintenance of medical records, clinical logs, delivery of messages within clinic, greeting patients and accurate data entry. Also to include clinical duties such as phlebotomy, waived lab testing, drug screening, EKG, and other screenings as needed. To resolve the concerns/complaints with patients/families for any issues in the clinic setting and to communicate appropriately when resolution cannot be attained. To maintain confidentiality of all patient related information. Maintain a calm, professional demeanor at all times in clinic. Performs all other duties as assigned.


  • Greets, identifies, and assists patients/visitors in the check-in/out process in a professional and compassionate manner. 20 %
  • Appropriately labels specimens with unique identifiers, follows established procedures for collecting specimens for laboratory analysis. Performs12-LEAD EKG tests according to established protocol, entering required patient identification information and transmitting results as requested for immediate attention and patient care. 20 %
  • Obtains and maintains accurate patient demographics, billing, and medical record documentation. Keeps current on software/equipment utilized in area. Maintains accurate, legible records and/or logs as required. 20 %
  • Works well with clinic provider and responds to orders in a timely manner. 20 %
  • Knowledgeable and adheres to all policies and procedures. 10 %
  • Contributes to the efficient operation of the clinic and maintains an orderly workplace. 10 %

Requirements, Preferences and Experience


Preferred: 2 Years of College Preferred.

Minimum: High School Diploma or Equivalent Required. Completion Phlebotomy Course - Accredited Required.


Preferred: Healthcare/Medical-Clinical Preferred.

Minimum: 6 months Phlebotomy Experience in Lieu of Course Requirement Required.

Licensure, Registration, Certification

Minimum: License/Certification/Registries (valid for the State of MS): Any applicable certifications. i.e. drug screening, breath alcohol if job requires these skills.

Special Skills

Minimum: Successful completion Phlebotomy and 12-Lead EKG testing courses. Type 45 wpm. Must be able to operate various office equipment such as PC, multi-line phone system, copier, facsimile, and printer. Must have good phone and public relations skills. Word and Excel helpful.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 18475 - Phlebotomist
Facility: BMH - Memphis Hospital
Department: ME Transplant Services Baptist Memphis
Category: Laboratory & Pathology
Type: Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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