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Manager-Practice - MG Finn Medical Associates

Job ID: 6079
Job Category: Leadership & Administration
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMG-Internal Medicine Associates
Location: Memphis, TN


Position Description:
    • Implement, monitor and enforce office policies, protocols and processes in accordance with NCQA standards and Federal and State regulations.
    • Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
    • Optimize use of EMR system to improve efficiency and productivity.
    • Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interacts with Managers and Directors to facilitate operations to meet company objectives
    • Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.
    • Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office staff.
    • Responsible for Clinical and Office Inventory Management including ordering and monitoring expiration dates, proper use and billing.
    • Work directly with the Provider's teams and billing department to ensure all charges are completed and coded daily.
    • Supervise front office and clinical staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
    • Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.
    • Assist in coordinating In-Service training and Special Events.
    • Schedule provider and clinic staff hours.
    • Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff
    • Supervise patient's scheduling and rescheduling.
    • Ensure all daily and monthly reports are updated, completed and delivered to leadership.
    • Attend staff meetings and required training.
    • Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.
    • Provides support, guidance, leadership and motivation to promote maximum performance.
    • Comply with minimum performance level and goals.
    • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
    • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

    Experience and/or skills required: Minimum
    • One year experience of supervisory/management of a healthcare facility.
    • Experience with EMR systems (EPIC experience a plus).
    • Strong computer and data management skills.
    • Experience in managed care and quality assurance.

    • Able to manage projects independently and take the lead with minimum direct supervision.
    • Excellent organizational, communication, collaboration and time management skills.
    • Able to work with people of diverse backgrounds.
    • Experience with budgeting, planning, and development

    • Two or more years' experience in a supervisory/management of a healthcare facility.
    • Degree in Business Administration or other applicable degree.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 1136 - Manager-Practice
Facility: BMG-Internal Medicine Associates
Department: MG Finn Medical Associates
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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