System Manager-AR Follow-up - HS Central Business Office Corporate

Summary

The Revenue Cycle Manager is responsible for the day to day operations of the department.

Responsibilities

• Manage the hiring, training, mentoring, and development of all direct employees.
• Manage the new hire onboarding and 90-day evaluation process to ensure new hires are progressing at an effective pace and implement corrective action plans as needed.
• Evaluate the new hire selection process regularly to determine if any changes need to be made in the screening or selection process.
• Conduct employee performance evaluations and implement corrective action plans as needed.
• Work with the Director in developing departmental and employee performance expectations.
• Coach and mentor Supervisors utilizing various techniques to maintain high performing teams.
• Meet and exceed all departmental production and quality performance expectations.
• Develop and update departmental policies and procedures.
• Participate in the functional design and development of role specific training that is relevant and necessary for the continuous development of the technical competencies of the team.
• Utilize Performance Management techniques to reinforce the right behaviors through the use of Positive Reinforcement.
• Communicate the departmental vision, policies, and goals.
• Communicate effectively with all levels of the organization to instill trust in the Revenue Cycle office.
• Serve as a change agent and reinforce Lean thinking.
• Use sound judgment in managing assigned duties to ensure departmental budget is being utilized wisely.
• Project and maintain a high level of ethics and personal integrity.
• Perform other duties as assigned.

Requirements, Preferences and Experience

Education

Preferred: Bachelor's degree in Business, Healthcare Administration, or a related field.

Minimum: High school diploma or equivalent.

Experience

Minimum: Seven (7) years of leadership experience in a healthcare setting.

Training

Preferred: Expertise in all of the billing and credentialing requirements for the Medicaid plans in Arkansas, Mississippi and Tennessee is preferred.

Minimum: Problem solving, communication skills, creative thinking, resource management, analytical thinking, delegation and follow up skills, interpersonal skills, listening skills, organizational and presentation skills, problem solving skills, motivational skills, interviewing skills, and the ability to set measurable goals and monitor outcomes. Proficient with Microsoft Word, Excel, and PowerPoint. Superb verbal, written, and customer service skills.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program

Job Summary:
Position: 10228 - System Manager-AR Follow-up
Facility: BMHS-Regional Business Office Jackson
Department: HS Central Business Office Corporate
Category: Finance and Accounting
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:MS:Jackson
Located in the Jackson, MS metro area

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