The Human Resources Manager is responsible to provide oversight and leadership for the Human Resources department to support the mission of NEA Baptist Health System. Will coordinate the daily activities of the HR Representatives, Department Assistant, and Recruiter. Will work closely with the Director to oversee the organization's HR function to include recruitment, onboarding, retention, engagement, employee relations, compliance, and performance management. Job Responsibilities:
Provides overall day-to-day operational oversight for HR team working closely with Director of HR to include deployment of recruitment/retention strategies, performance management program, employee relations and problem resolution initiatives, reward and recognition programs, and employee engagement.
Partners with operational leaders and NEA Baptist team members to strengthen HR infrastructure through continuous improvement, productivity, and service excellence.
Researches issues and provides guidance to include, but not limited to, supporting both management and staff in the interpretation of policies, assisting in employment/recruitment process, benefits and salary administration, managing/conducting new employee orientation and other training offerings.
Monitors compliance with HR policies to ensure fair and consistent terms and conditions of employment and adherence to all applicable state and federal standards/guidelines/laws.
Works with management on performance issues, manages progressive corrective actions and terminations, and oversees unemployment compensation process to include providing responses and representing the organization in hearings.
Works with the Director to analyze HR data to include recruitment/retention and turnover trends, performance management outcomes, engagement data, and other pertinent HR metrics to enhance operational effectiveness and workforce efficiencies.
Assesses HR operations, services and program delivery, identifies opportunities for cost reduction, performance improvement and enhanced efficiencies by regularly monitoring the accuracy, completeness, and timeliness of work and related HR work processes. Recommends improvement strategies as needed.
Maintains updated personnel records/files to ensure files are complete and all licensure, registration and/or certification requirements are met on staff as appropriate to ensure compliance with state, federal, and regulatory agency guidelines and/or job specifications.
Conducts training programs as needed to provide management and staff development; provides communication and informational presentations to update NEA Baptist team on applicable HR programs, benefit changes, regulatory guidelines such as ADA, FMLA, OSHA, Harassment, etc.
Participates in or leads multi-disciplinary committees to support health system operations and performance improvement activities.
Champions Baptist culture and values; promotes a highly engaged and productive work environment.
Performs related responsibilities as required or directed. Qualifications:
- Bachelor's Degree in Human Resources, Business or related field.
- 5 years' human resources experience with demonstrated success in all facets of HR operations to include the management of a variety of HR projects, leading teams, and providing leadership and guidance working with operational leaders and key stakeholders addressing/resolving complex HR and legal issues. 3 years' healthcare experience.
- Experience working in a hospital and/or an ambulatory care setting or for a large physician group practice strongly preferred.
- Strong internal and external customer service focus. Knowledge of HR regulatory standards and employment laws to include but not limited to Title VII, ADA, FMLA, Workers' Compensation, FSLA. The ability to manage multiple priorities simultaneously - oriented on results. Excellent organizational and interpersonal skills. Must be very detail oriented. Success in driving effective employee relations, retention and employee engagement strategies. A strong focus on problem resolution and working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate outcomes.
Position: 1356 - Manager-Human Resources
Facility: BMH-NEA Hospital
Department: JO HRD Administration NEA Baptist Jonesboro
Category: Human Resources
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Located in the Jonesboro and Northeast Arkansas metro area