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Representative-Provider Relations Senior - HS Provider Relations Corporate

Job ID: 11288
Job Category: Administrative Non Clinical Support
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMHCC Corporate Office
Location: Memphis, TN

Summary

Maintains details pertinent to the operation of the BHSG network. Coordinates with other departments to support informational needs by providing requested detail in the most usable format. Acts as a liaison between the provider and the various health plans and/or payers relative to their database needs. Assists with the maintenance of the database, generates reports and monitors the system to ensure that information is accurate and useful for both the internal users and the payer audience.

Responsibilities

  • Works with client companies and payors to enhance the efficient production and distribution of information and in problem solving/issue resolution.
  • Provides professional support in the administration of Provider Relations functions through effective communications with contracted preferred providers. Works closely with customers in the maintenance and structure of provider network
  • Receives provider inquiries, answers questions, responds to database questions and issues, and solves said issues in a timely manner consistent with good customer service/relations
  • Demonstrates a thorough knowledge of the database and reporting operations
  • Completes assigned goals


Requirements, Preferences and Experience

Education

Preferred: Bachelor's degree

Minimum: High School diploma

Experience

Preferred: one to three years in managed care/database environment

Minimum: one year in a service related environment

Special Skills

Preferred: Visual Cactus

Minimum: Microsoft Office and database experience

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 2092 - Representative-Provider Relations Senior
Facility: BMHCC Corporate Office
Department: HS Provider Relations Corporate
Category: Administrative Non Clinical Support
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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