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Generalist-Information Technology Systems Operations Senior

Job ID: 12761
Job Category: Information Systems
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: NEA-Clinic
Location: Jonesboro, AR

This job posting is no longer active.


Handle multiple applications, systems, network, and/or telecommunications activities. Manage information systems throughout the organization. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Research and recommend technology. Coordinate information system priorities. Perform other duties as assigned.


  • Provides advanced technical assistance to computer system users.
  • Solves complex problems dealing with a variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.
  • Maintains current and advanced knowledge of hospital information systems, software, networks and telecommunications technologies.
  • Uses advanced tools, advanced knowledge and advanced experience to analyze, diagnose and resolve problems.
  • Acts as knowledge author by composing new support documentation and evaluating and maintaining existing support documentation.
  • Provides leadership and direction to junior information systems staff.
  • Completes assigned goals.

Requirements, Preferences and Experience


Preferred: 9 or more years experience.

Minimum: Minimum of 6 years experience or equivalent combination or education and experience.

Licensure, Registration, Certification


About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 17841 - Generalist-Information Technology Systems Operations Senior
Facility: NEA-Clinic
Department: NE Information Systems Mob
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:AR:Jonesboro
Located in the Jonesboro and Northeast Arkansas metro area
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