Administrator-IT Media Support

Summary

IT Media Support Administrator supports the mission of Baptist Health Science University by supporting the media room, livestreaming, video recording, and other photo/videography needs for the newly created BUCOM and the university. Under the general direction of the Systems Director - Academic Information Technology, responsible for 8 hours/day, 5 days/week. Incumbents are subject to hours beyond the normal workday.

Responsibilities
• Provide support for the use of the media room and produce public service announcements, marketing and educational clips/demonstrations, etc.
• Maintain media room, teleprompter, sound and light, and other photo/videography and livestreaming equipment
• Install hardware/software, test & setup complex audio/video (A/V) systems and equipment
• Support lecture and ad-hoc video demo recording and editing
• Develop a system to organize and catalog recorded audio and video files
• Collect & compile requirements for new projects or additional functionality, design concepts, and implement solutions
• Be a knowledge base expert on all media production, livestreaming, and video recording technologies
• Collect and analyze usage data to inform return on investment from media systems
• Other duties as assigned by supervisor

Requirements, Preferences and Experience

Minimum: BS or BA degree in Information Technology, Computer Science, Broadcast Arts, or related technical field, or equivalent professional experience.

Minimum 2 years of directly applicable experience is required
• Strong familiarity with A/V technology and trends, such as professional projectors, audio/video routing equipment, mixers, speakers, large displays, etc.
• Experience with video editing, production, and streaming
• Expertise with common video conferencing platforms such as Zoom, Google Chat and MS Teams, as well as hardware platforms such as Cisco and Poly
• Familiarity with ticket tracking, tech support tools, documentation platforms, and diagnostic systems.
• Proficiency with productivity applications such as OpenOffice, Microsoft Office, Google Workspace.
• Excellent troubleshooting skills in an integrated systems environment

Desired:

3-5 years directly applicable experience preferred.

Experience designing & building complex A/V systems, wire integration, etc. preferably in production setting

Project Management preferred.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program

Job Summary:
Position: 18535 - Administrator-IT Media Support
Facility: Baptist Health Sciences University
Department: CS Information Technology University
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area