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Manager-Physician Residency

Job ID: 21362
Job Category: Leadership & Administration
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMHCC Corporate Office
Location: Memphis, TN



Each program requires a lead administrative person frequently referred to as a program coordinator, administrator or as titled by the institution. This person manages the day-to-day operations of the program and serves as an important liaison with learners, faculty and other staff members, and the ACGME.

The program coordinator is a member of the leadership team and is critical to the success of the program. As such, the program coordinator must possess skills in leadership and personnel management. Program coordinators are expected to develop unique knowledge of the ACGME and Program Requirement, policies, and procedures. Program Coordinators assist the program director in accreditation efforts, educational programming, and support of residents.

Program Coordinator Roles:
• Manager/Administrator
• Data analyst for program improvement
• Information resource for requirements from all regulatory agencies
• Monitor and track duty hours/competencies and manage work hour compliance
• Human Resources
• Arbitrator and Counselor
• Marketing and Publications
• Training Curriculum & daily noon conferences


Program Coordinator Management Tasks:
  • Manage and coordinate crucial interview season (Coordinators are the "face" of the program)
  • Including applications, interviews, ranking session, rank list submission
  • Manage all documentation and monitor document evaluation processes
  • Manage processes for adverse evaluations and potential subsequent actions
  • Understand accreditation, board, and institution requirements, including state and federal regulations
  • Manage resident activities and schedules
  • Identify the competencies
  • Understand curriculum, goals, and objectives
  • Manage and provide reports, summaries, and reviews of all training program activities
  • Understand legal issues with regard to employment, visas, and disciplinary actions
  • Have knowledge of personnel and human resources issues
  • Access medical education resources and websites
  • Utilize networking opportunities (face-to-face and online) efficiently and effectively
  • Be actively involved in site visit and NAS
  • Provide solutions for data management issues
  • Understand budgeting issues
  • Job Description

Six Core Competencies for Coordinators

  • Manage accreditation issues effectively
  • Manage all aspects of the training program effectively
  • Support the duties and responsibilities of program director

  • ACGME Common, Institutional, and Program Requirements
  • Monitor evolving board and accreditation processes and standards
  • Apply this knowledge to management for the training program

Interpersonal and Communication Skills
  • Communicate effectively with all
  • Network and share information with appropriate institutions and individuals
  • Develop clear and concise written communication skills
  • Realize the value of your role as Counselor, Liaison, and Advocate

Practice-Based Learning and Improvement
  • Appraise training program by looking at trends in GME
  • Competency language
  • Portfolio and files
  • Milestones
  • Improve training program by applying information learned through networking and evaluation

Systems-Based Practice (Resource Management)
  • Develop an awareness and understanding of the larger world of GME
  • Know resources available for managing the program
  • Access websites and resources to find answers and to stay abreast of current issues
  • Apply knowledge to improving the program

  • Understand and respect the confidential nature of managing the training program
  • Demonstrate respect for the confidences placed in you
  • Commit to being responsible for your actions
  • Present a professional appearance

Requirements, Preferences and Experience

Minimum Experience: 3-5 years office management experience

Preferred Experience: 3-5 years office management experience in a medical setting or GME related

Minimum Education: Associates Degree-Business Related

Preferred Education: Bachelor's Degree

Minimum Training: Must have working knowledge of Microsoft Office

Minimum Special Skills: Candidate must be detail oriented, self motivated, computer literate, and possess excellent interpersonal skills.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 19137 - Manager-Physician Residency
Facility: BMHCC Corporate Office
Department: DC Residency-ONMM BMH Desoto
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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