Manager-Float Pool - MG Clinical Services Corporate

Summary

The float manager is responsible for the day to day operation of the float pool members . Responsible for implementation, monitoring and enforcement of all policies, protocols, and regulatory requirements. Maintains the optimization of staff responsibilities and resources. This manager will be responsible for scheduling.the FP staff based on need and urgency. The manager will be responsible for maintaining all competencies and skill required to be successful in internal med as well as specialty clinics

Responsibilities

• Implement, monitor and enforce office policies, protocols and processes in accordance with NCQA standards and Federal and State regulations.
• Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
• Optimize use of EMR system to improve efficiency and productivity.
• Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interacts with Managers and Directors to facilitate operations to meet company objectives
• Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.
• Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office
• Work directly with the Provider's teams and billing department to ensure all charges are completed and coded daily.
• Supervise float pool staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
• Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.
• Assist in coordinating In-Service training and Special Events.
• Schedule float pool staffing
• Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff
• Ensure all daily and monthly reports are updated, completed and delivered to leadership.
• Attend staff meetings and required training.
• Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Comply with minimum performance level and goals.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

Requirements, Preferences and Experience

Educa

Minimum: High School Diploma certified medical assistant

Experience

Preferred: Experience with EMR systems

Minimum: One 5 year experience of supervisory/management of a healthcare facility

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program

Job Summary:
Position: 18249 - Manager-Float Pool
Facility: BMG - Corporate
Department: MG Clinical Services Corporate
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area