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Navigator-Patient ILD

Job ID: 23015
Job Category: Nursing Support & Patient Care
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: Memphis Lung Foundation Memphis
Location: Memphis, TN

This job posting is no longer active.


Serves as the primary point of contact for the multi-disciplinary Interstitial Lung Disease (ILD) program. Will be a part of a multi-disciplinary team including pulmonologists, radiologists, pathologists, rheumatologists, respiratory therapists, physical therapists, medical assistant and smoking cessation counselors. As a key member of the team, the Patient Navigator will be responsible for keeping track of our patients, follow up tests, referrals and clinic follow up appointments, and coordinating the monthly multi-disciplinary meeting. The Patient Navigator will build strong relationships with patients and assist with their engagement in medical care and adhering to medications. They will work closely with the patient's care team as well as help find financial aid for medications to support positive outcomes.


  • Meet with Care Team (including, but not limited to, Care Coordinator and primary care provider) to discuss patient care issues, needs and facilitate patient health care.
  • Maintain documentation of all patient encounters and complete reporting requirements according to organization standards.
  • Track patient information, schedules, files, and forms in a confidential manner.
  • Track patient attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures, as necessary.

Requirements, Preferences and Experience



  • 3 years healthcare experience.



  • Licensed in a clinical discipline such as RRT, CRT, LPN

Special Skills


  • Proficient in data entry
  • Proficient in disease state
  • Knowledge of the approval, initiation and maintenance of interstitial lung therapies.
  • Must have interpersonal skills sufficient to effectively and cordially interact with patients, families, staff, medical staff and visitors.
  • Must have time management, analytical and negotiation skills.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 19762 - Navigator-Patient ILD
Facility: Memphis Lung Foundation Memphis
Department: ML East Memphis OH ML Memphis Lung
Category: Nursing Support & Patient Care
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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