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Counselor-EAP - AC Concern BMHSI Metro

Job ID: 23048
Job Category: Social Services
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMHSI - Baptist Memorial Health Services, Inc.
Location: Memphis, TN


Provides employee assistance services to client companies and their employees/dependents by following accepted employee assistance program standards to satisfy client needs and meet program standards. Under the direct supervision of the Director of the Employee Assistance Program. Responsible for 1 shift, 8 hours/day, 5 days/week emergency rotation as assigned. Incumbents are subject to overtime and callback as required by BMHCS. Performs other duties as assigned.


  • Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.
  • Provides support to client company managers and supervisors by assessing their needs to satisfactorily meet their requests and service expectations.
  • Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.
  • Maintains a case management system on all clients contactd by following established program policies and procedures to assure a continuity of care service.
  • Participates in the development of program policies and procedures by contributing ideas and actions to promote improved EAP product and services.
  • Completes assigned goals.

Requirements, Preferences and Experience


Minimum: Master's degree in mental health, counseling, social work or addiction related field.


Preferred: Five years experience in mental health / addiction treatment field in the Memphis, TN area. Experience in mental health education and public speaking preferred.

Minimum: Three years experience in mental health/addiction treatment field in the Memphis, Tennessee area.

Special Skills

Preferred: Substance Abuse Professional designation. Critical Incident Stress Debriefing certificate.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 2139 - Counselor-EAP
Facility: BMHSI - Baptist Memorial Health Services, Inc.
Department: AC Concern BMHSI Metro
Category: Social Services
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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