Specialist-Refund
Job ID: 30023
Job Category: Finance and Accounting
Work Schedule: Days
Department: Revenue Cycle
Facility: BMHCC System Services
Location:
Jackson,
MS
Overview
Representative-Patient Finance Hospital
Job Code: 21593
FLSA Status
Job Family: PT FINANCE
Job Summary
Research and resolve accounts that are in a credit balance status. Research and resolve all refund requests. Post refunds and recoupments. Identify and provide communication and education on trends identified on the credit balance report. Demonstrate understanding of the revenue cycle and the responsibility and goals of each area and how they impact the revenue cycle. Perform other duties as assigned.
Job Responsibilities
- Research and resolve all refund requests.
- Research and resolve accounts that are in a credit balance status.
- Maintain knowledge of Business Office policies and procedures.
- Complete assigned goals.
Specifications
Experience
Description
Minimum Required: Minimum of one year experience in a healthcare setting
Preferred/Desired
Education
Description
Minimum Required: High school diploma or equivalent
Preferred/Desired
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required: Detail oriented, analytical and ability to problem solve. Excellent written and oral communication skills. Working knowledge of Microsoft Word and Excel or equivalent.
Preferred/Desired
Licensure
Description
Minimum Required
Preferred/Desired
Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships: No
Work Environment
Functional Demands
Label Short Description Full Description
Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating: Light
Activity Level Throughout Workday
Physical Activity Requirements – Sitting: Occasional
Physical Activity Requirements – Standing: Occasional
Physical Activity Requirements – Walking: Occasional
Physical Activity Requirements - Climbing (e.g., stairs or ladders): Occasional
Physical Activity Requirements - Carry objects: Occasional
Physical Activity Requirements - Push/Pull: Occasional
Physical Activity Requirements – Twisting: Occasional
Physical Activity Requirements – Bending: Occasional
Physical Activity Requirements - Reaching Forward: Occasional
Physical Activity Requirements - Reaching Overhead: Occasional
Physical Activity Requirements - Squat/Kneel/Crawl: Occasional
Physical Activity Requirements - Wrist position deviation: Occasional
Physical Activity Requirements - Pinching/fine motor activities: Occasional
Physical Activity Requirements - Keyboard use/repetitive motion: Continuous
Physical Activity Requirements - Taste or smell:
Physical Activity Requirements - Talk or hear: Continuous
Sensory Requirements
Color Discrimination:
Near Vision: Accurate
Far Vision: Accurate
Depth Perception: Minimal
Hearing: Minimal
Environmental Requirements - Blood-Borne Pathogens: Not Anticipated
Environmental Requirements – Chemical: Not Anticipated
Environmental Requirements - Airborne Communicable Diseases: Not Anticipated
Environmental Requirements - Extreme Temperatures: Not Anticipated
Environmental Requirements – Radiation: Not Anticipated
Environmental Requirements - Uneven Surfaces or Elevations: Not Anticipated
Environmental Requirements - Extreme Noise Levels: Not Anticipated
Environmental Requirements - Dust/Particular Matter: Not Anticipated
Environmental Requirements – Other:
