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Manager-Quality Malignant Hematology & Transplant Program - TC Stem Cell Transplant BMH Tipton

Job ID: 3358
Job Category: Quality, Compliance & Safety
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMH-Tipton Hospital
Location: Covington, TN


The Quality Manager is responsible for the development, maintenance and ongoing QM activities of the Clinical, Collection and Processing Programs for Baptist Cancer Center - Malignant Hematology & Transplant Program. The Quality Manager ensures compliance with FACT Standards and maintains a strong focus on performance improvement activities to include root cause analysis, risk assessments, investigations, corrective action plans and follow-up to address the efficacy of corrective action. This position facilitates collaboration and communication among the Clinical, Collection and Processing Programs.


  • Provides oversight of the Clinical, Collection and Processing Programs to ensure integration and collaboration among all facilities.
  • Participates in quality and process improvement initiatives for the Clinical, Collection and Processing Programs.
  • Prepares, reviews, approves and implements QM policies and SOPs in compliance with FACT Standards.
  • Confirms SOPs are compliant with FACT-JACIE Standards and all applicable state and government laws and regulations before implementation.
  • Develops systems for auditing Clinical, Collection and Processing Program activities to confirm compliance with written polices and SOPs.
  • Demonstrates knowledge and skills necessary for auditing; occurrence reporting; deviation management, including complaints, adverse events and reactions; corrective and preventive action; and process improvement.
  • Notifies the Program Director or BMT Administrator of identified trends or issues.
  • Coordinates FACT inspections in collaboration with BMT Administrator.
  • Facilitates quality meetings associated with the transplant program.
  • Maintains Quality Management Plan and required components as mandated by FACT.
  • Participates in a minimum of 10 of educational activities related to cellular therapy and quality management annually.

Requirements, Preferences and Experience


Preferred: MHA, MBA or related field

Minimum: Bachelor's Degree in Business Administration, Healthcare, or a related field.


Minimum: 4 years healthcare 5 years healthcare experience

Special Skills

Preferred: Statistical Knowledge, Quality Improvement Experience.

Minimum: Proficient in Microsoft Office, Software programs/databases


Preferred: Completion of Quality Training

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 14818 - Manager-Quality Malignant Hematology & Transplant Program
Facility: BMH-Tipton Hospital
Department: TC Stem Cell Transplant BMH Tipton
Category: Quality, Compliance & Safety
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Covington
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