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Analyst-Connect Practice Management - HS Baptist Onecare Corporate

Job ID: 5792
Job Category: Information Systems
Job Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Facility: BMHCC Corporate Office
Location: Memphis, TN


Provides coordination of revenue cycle activities for the Community Connect program where Baptist extends the Epic electronic medical record and practice management system to affiliated clinics throughout the region. Works under the direction of the Program Director for Community Connect to ensure successful implementation of new customers. Provides ongoing support to existing customers in maximizing their revenue cycle through workflows and tools available in Epic. Works with cross functional teams to ensure critical milestones are met for implementation and customers are highly satisfied with the outcomes and support provided by Baptist.


Job Responsibilities
• Assist customers to support and improve operational process utilizing Epic to maintain a healthy revenue cycle 30%
• Monitors revenue cycle status using Epic reports, dashboards and work queues and works with customers to address issues 20%
• Provide pre implementation revenue cycle support for onboarding clinics including clearing house enrollments, establishing metrics for success, and assessment of current state of revenue cycle 15%
• Works with implementation team to ensure clinic readiness and adoption of Epic workflows that improves revenue cycle performance 15%
• Maintains proficiency in clinic revenue cycle processes and requirements 15%
• Performs other job duties as assigned or directed 5%

Requirements, Preferences and Experience

Experience Description

Minimum Required- Five years of clinic revenue cycle or practice management

Demonstrated knowledge of all facets of a clinic revenue cycle

Preferred/Desired - Experience using or supporting Epic in a clinic setting
    Education Description

    Minimum Required- Associate's degree in finance, public health, health care administration, business administration or related field

    Preferred/Desired - Bachelor's degree in finance, public health, health care administration, business administration or related field

    Training Description

    Minimum Required

    Preferred/Desired - proficiency or certification in Epic preferred but not required

    Special Skills Description

    Minimum Required


    Knowledge of health care revenue cycle issues, trends, and processes

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 16523 - Analyst-Connect Practice Management
Facility: BMHCC Corporate Office
Department: HS Baptist Onecare Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
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