Administrator-Systems Network Intermediate Citrix

Summary

The primary duty of this role involves monitoring, maintaining, operating and troubleshooting daily Citrix technologies. The person in this role must be capable to manage performance and rectify any errors that occur within the Citrix environment. The person in this role should be able to directly provide most support for the Citrix Infrastructure, escalating only the most complex issues to senior level staff.

Responsibilities

• Supporting and implementing the Virtual Application and Desktop (Shared Desktop) Citrix environment including XenDesktop, XenApp, and others.
• Executing helpdesk calls and classifying cases according to their priorities and accelerations.
• Implement platform security as designed by cross functional experts within IS.
• Taking part in upgrading and updating the system's applications, installing it with up- to-date descriptions
• Apply, implement, maintain, and examine the documentation of the Virtual Application and Desktop environments per established standards and processes. Escalate issues and resolution ideas and concepts as applicable to senior team members.

Requirements, Preferences and Experience

Experience

Description

Minimum Required

Preferred/Desired

Minimum of four years of relevant experience

Five or more years of relevant experience

Education

Description

Minimum Required

Preferred/Desired

Appropriate IS Education/Training or Bachelor's Degree or higher (in related field

Bachelor's Degree or higher (in related field)

Training

Description

Minimum Required

Preferred/Desired

Special Skills

Description

Minimum Required

Preferred/Desired

Aptitude and skill in communicating and performing the techniques of information systems assessments

Proven experience that demonstrates advanced knowledge of complex computer design and support

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program

Job Summary:
Position: 17232 - Administrator-Systems Network Intermediate Citrix
Facility: BMHCC Corporate Office
Department: HS IS Technical Services Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area

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